Our
Customer Care Comitment
1
Step 1
All Veaudry Heat stylers carry a one year guarantee against manufacturing faults. If your product is still within the one year guarantee period please complete the Veaudry Claim Form. ( claim for South African Residents )
International queries - please contact your local agent ( or email info@veaudry.com )
At Veaudry we beleive that our customers are more important than the product themselves. We strive to ensure that all our clients experience nothing short of excellence when dealing with Veaudry or using one of our professional products.
In the unlikely event that you may need to return your Veaudry iron to us, please follow the simple procedure below and we will respond to your query as quickly as possible.
2
Step 2
Once you have completed the form, please return the iron and the completed form to the following address:
SOUTH AFRICA:
VEAUDRY INTERNATIONAL
Unit 4 Highway Park, Northgate Estate, Brooklyn, Cape Town, 7405
ATT: VEAUDRY CLAIMS DEPARTMENT
INTERNATIONAL:
Please contact your local agent or info@veaudry.com
Step 3
3
As soon as we have received your iron and inspected it, we will contact you to inform you of the action that will be taken.
Is your styler out of Guarantee?
Not To worry, At Veaudry we have an exclusive client benefit program to assist you.
Please contact us for more information ( info@veaudry.com )
